Universal Floors Inc

My experience with Universal Floors was first class. The owner and sales team are polished professionals and a pleasure to work with. Their passion extends to the subcontractors and installers they employ or in my case they recommend. We were faced with a unique flooring situation during the pandemic and supply issues prevented us from obtaining the same species of wood for several areas of our house. When I called Universal Floors, they immediately set up a time to visit my home, recommend a solution and followed up several times to make certain my floors turned out beautiful. The owner is knowledgeable and trustworthy. He discussed the process of wood staining and installing in detail with me. I highly recommend Universal Floors for your next project.

The professionals at Universal Floors did a great job in addition to listening and working with me so I could refurbish the floor in a non traditional way. It came out looking great! That was 12 years ago. Back to today, I called them for advice about a new home and they took the time to explain what needed to happen in floor installation and gave me information about their experience with the type of floor at that new home. I have total confidence in their expertise and how they work with me, the client. Thanks so much Universal Floors!

Universal refinished three rooms in my condo while I was living here. That means they had to move furniture and take care with dirt, dust and paint. I could not be more pleased. From start (the in-house estimate) to finish (coming back to place the furniture) the two people I dealt with exceeded my expectations. The manager, Michael, helped me choose the perfect color and finish, calmed my nerves, and handled the scheduling and timing with ease. Howard, a skilled technician, not only did impeccable work, but cleaned up spotlessly so you could hardly tell major work had been done. Both men went above and beyond and were as nice as can be. I am now in the process of scheduling Universal to refinish the rest of my floors. Do not hesitate to call Universal!